Service Architecture

As a key component of our Service Architecture service, HM3’s approach is to gain an agreed understanding and clarification of business imperatives and business needs related to your requirements.

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This is a key foundational element which means that scope is based on what is demanded by the business, and requirements and benefits are in line with clearly defined business needs.

Comprehensive gathering of requirements

HM3 carry out a comprehensive gathering of requirements across all user types to identify the best solution. By documenting a stakeholder map which represents all aspects of the customer business, and working with that stakeholder group to gather their requirements it is possible to generate an early version of a Requirements Traceability Matrix (RTM) and prioritise those requirements in line with business needs.

In doing this, we can provide a Service Architecture offering which enables you to select the best products and best solutions for what you need, based on discovery and investigation rather than subjective opinion.

Outcomes, which will be documented in the Service Design phase,  will be linked directly to requirements, and can be reported and measured as such.

The purpose of the Service Architecture and Design practice is to design products and services that are fit for use, and that can be delivered by the organisation and it’s eco-system.

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